Frequently Asked Questions
Q: What is the circumference of a Cade Christian Hat?
A: The inside circumference of the Cade Christian Military Cap and Trucker Cap measures 20 3/8 inches, not stretched. The Military Cap has an elastic back that can add up to 1 ½ more inches of headroom and the Trucker Cap has a Velcro back that can add almost 2 inches of extra headroom as well as the ability to tighten for a smaller fit.
Q: Who does size small fit?
A: Cade Christian Hats are carefully designed to fit children's
heads, approximate ages 2-6 years; Size Small. In some cases, depending on the childs head size, some of our hats will fit children as young as 18 months and up to 8 years. Another key factor is the child's crown size, this is the measurement from the top of the childs head to the top of their ears. The typical measurement is smaller than an adult. This is why a Cade Christian hat fits perfectly for little heads.
Q: Are the hats that have inside tags that say "2T-3T" and "2T-4" a size small?
A: Yes. When Cade Christian first launched, identifying the correct inside label size was difficult, as it was not until our hats started being worn by more children we knew exactly who our hats would fit. Once we understood the correct fit and sizing, we updated our inside labels to reflect sizes "2T-6". Regardless of what the inside size label says, the inside circumference measurements of all Cade Christian hats are the same.
Q: Does Cade Christian have a retail store location?
A: Cade Christian's main store front is a web store; however if you visit 'Store Finder', you will find amazing stores that carry some or all of our selections.
Q: What are Cade Christian hours of operation?
A: Web orders can be made all day, any day. If you need to reach us by phone or email, our office hours are Monday-Saturday from 9:30 am - 6:00 pm PST. If you reach our voicemail during normal business hours, please leave a message and your call will be returned promptly.
Q: Am I able to place my order over the phone rather than through the online shopping cart?
A: Yes! Please call us at 714.374.8183.
Q: Will I be charged sales tax?
A: If you live in the State of California, you will be charged a flat sales tax rate of 8.75%. For any other state, you will not be charged tax when ordering at www.CadeChristian.com or by placing a phone order; however you will need to pay sales tax for your item in the state of which you live.
Q: What if I buy a Cade Christian Hat for my child and it just doesn't fit right?
A: Cade Christian has an excellent return policy! Check out our ˜Return Policy" tab for the answer to this one.
Q: How do I sign up to receive special offers and new product announcements from Cade Christian?
A: If you are interested in hearing from us via email, please fill out the form under the ˜Contact Us" tab or call us at 714.374.8183.
Q: What if I experience technical difficulties while trying to order product online or just general website malfunctions?
A: We want to hear about this immediately. Please fill out the form under the ˜Contact Us" tab or call us at 714.374.8183.
Q: How do I find out about Wholesale Opportunities?
A: If you are have active retail location with a valid resale permit, please contact us at 714.374.8183 or fill out the form under the "Contact Us" tab. We are always looking for new retail partnerships!
If you don't see your question here, we want to hear from you! Please call us or send us an email.
